ANSWERING YOUR QUESTIONS//

We believe in being transparent in all our business dealings. If you can't find the answer to your question here, please do not hesitate to get in touch – we are here to help!

Frequently asked questions

Will you create a logo for me?

Yes! All our packages come with a unique custom logo, beautifully designed to communicate you business and brand message.



Can I contact you once the store is completed?

Yes! If you require futher advice, information or assistance please do not hesitate to get in touch. We believe in truly partnering with our clients and their businesses to help them achieve their objectives.



Will the store be ready to launch once you complete it?

Yes! The store will be launch ready with all configurations. Once complete, we will transfer ownership to you and you will be ready to go and start making sales. We build store so you can simply plug and play!



Do you write product descriptions and copy?

All our web design and ecommerce packages include customise copy and product descriptions. We work with you to curate uniques product descriptions using the information you provide.



What do I need to provide to start the project?

once you have selected you package, we will need you to send us all of the content or concept ideas you have ready. For example, font ideas, colour schemes, product images and information. If you have not yet finised these or need help, we are here. Whether you have a fully completed concept or simply a vague idea – we are able to build on your vision and make you idea a tangible reality.



Are your sites responsive on mobile, tablet and desktop?

Yes! we offer responsive design in all our packages as standard accross mobile, tablets and desktop.



You you provide custom packages?

Yes. If any of your requirements are outside the scope of any of our packages, or you have something unique in mind; please do not hesitate to get in touch! Our team of digital and business development experts are ready and here to help!



Why are your pricers higher than other companies?

We create brands and believe that quality is the key to a succesful online store and prescence. We focus on delivering the highest-quality Shopify stores possible, designed to not only attract customers, but to convert them.



Can you help if I don't have any ideas?

We work along side our clients to create the best possible digital solutions, and help them identify opportunities. If you havent yet finised your idea, we can help.



What is the process?

All our projects go through the following process: -> Collect information from clients -> Initial concept and branding theme -> Logo and website frame -> Review and modify -> Content, copy writing and images -> Review and modify -> Back-end configuration -> Serach engine sumission -> Final review, publishing, transfer of ownership



What is the timeline?

All our website services take between 5 and 14 working days to complete. We also have express delievery services available as a premium services. For more informatiojn please check the detailed description of your preferred web design or ecommerce package.